Wednesday 26th April 2023 at Church House, Westminster

Our annual Conference and Exhibition in Westminster – providing on topic information; valuable insight into current and future policy; expert speakers; discussion on key issues and networking with the MEUC Community for those buying, managing, planning or paying for their organisation’s energy and water.

Chair: Karma Loveday, Water Advisor, MEUC
11.55All change? Customer review of the water market
Conclusions to a recent extensive customer survey provides evidence of what customers think of the market and what needs to change as a result.
Christina Blackwell, Head of Business Customers, CCW
12.10Summer water resources outlook
Following the summer 2022 drought, what is the water resource position going into summer 2023, and what might this mean for large water user businesses? More widely, what are the latest policy developments in this area?
Stuart Sampson, Environment and Business – Water Resources Manager, Environment Agency
12.25Business growth and water demand reduction
What will Defra’s new 9% non-household water demand reduction target (by 2038) mean for customers?
Oli Shelley, Head of Operations, Wave Utilities
12.40Questions from the floor

A pdf of the slide pack can be viewed here