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About us

We’re your one-stop-shop for support with your business water and wastewater bills and services. As one of the UK’s leading water retailers, and three-time winner of Water Retailer of the Year, we’re proud to support over 300,000 businesses, from SMEs to large industrial and commercial sites as well as Public Sector organisations.

We want to align with our customers’ values and work in partnership to help you minimise water wastage and save money on your water bills. Our Active Water Management services are designed to monitor your water use, detect potential leaks and provide you with water-saving solutions. But our work doesn’t stop there. As well as preserving our water resources, our passion extends to preserving the environment around us. We’re committed to making a difference in local communities through volunteering, CSR days and charity work as part of our Social and Sustainability Promise.

Get in touch to find out how we can help your business drive down its water use, save carbon, reduce bills and support your sustainability goals.


Our work

Don’t just take our word for it, here’s some of the ways our Active Water Management services have helped customers to reduce their water usage, lower energy use and save money.


Case Studies

The National Trust reduces annual water bill by 13%
With over 700 sites, The National Trust needed one point of contact who understood their organisation. Thanks to their pro-active and collaborative Wave Account Manager, they were able to work together to improve their data through frequent meter read reports and High Consumption Alerts. And although the number of sites in their portfolio has grown, their annual water bill has reduced by 13%.
The National Trust reduces annual water bill by 13% | Wave

Data collection makes bills more accurate for busy restaurants
Many of Mitchells & Butler’s premises are busy pubs and restaurants so accurate billing is extremely important. Wave supported them with the installation of data collection devices, LimpetReaders, to all of their sites. This means that water meters can be read automatically without disrupting their day-to-day business, giving them peace of mind they’re paying the right amount, as well as allowing them to monitor their water use and spot high consumption. Data collection serves the best solution for busy restaurants | Wave

Proactive account management helps SportsDirect save time, water and money
With over 500 sites SportsDirect wanted to improve processes and reduce consumption. Their Account Manager at Wave supported them to consolidate their sites so that everything is in one place, as well as fitting 113 Automatic Meter Readers to help monitor water consumption and spot issues early.
Proactive account management helps SportsDirect save time, water and money | Wave



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