{"id":3273,"date":"2023-06-14T13:28:00","date_gmt":"2023-06-14T13:28:00","guid":{"rendered":"https:\/\/meucnetwork.co.uk\/resources\/?p=3273"},"modified":"2024-02-29T11:18:37","modified_gmt":"2024-02-29T11:18:37","slug":"meucs-major-water-users-ideas-exchange-webinar","status":"publish","type":"post","link":"https:\/\/meucnetwork.co.uk\/resources\/presentations\/meucs-major-water-users-ideas-exchange-webinar\/","title":{"rendered":"Major Water Users\u2019 Ideas Exchange"},"content":{"rendered":"\n<p><strong>Wed 14 June (10.30 \u2013 12.30)<\/strong><br><strong>Online<\/strong>&nbsp;<strong>Webinar<\/strong><\/p>\n\n\n\n<p>The first online meeting of a new MEUC group that will enable Members to share experiences, raise issues and identify priorities. This group will engage with the Strategic Panel \u2013 a senior body comprising Defra, Ofwat, MOSL, wholesaler and retailer representatives and independents.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"jetpack-video-wrapper\"><iframe src=\"https:\/\/player.vimeo.com\/video\/836553845?dnt=1&amp;\" width=\"1140\" height=\"641\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<p><strong>Agenda<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table  class=\" table table-hover\" ><tbody><tr><td>10.30<\/td><td><strong>Welcome and Introduction<\/strong><br>Karma Loveday, Water Advisor, MEUC<\/td><\/tr><tr><td>10.35<\/td><td><strong>Scene setter: introduction to the Strategic Panel and its work<\/strong><br><em>Trisha McAuley, Strategic Panel Chair.<\/em><\/td><\/tr><tr><td><\/td><td>Session:&nbsp;<strong>Customer Service Excellence<\/strong><\/td><\/tr><tr><td>10.45<\/td><td><strong>Customer Service Excellence \u2013 why is this a Panel priority and how can we get there?<\/strong><br>Session Chair:&nbsp;<em>Lucy Darch, Retailer Strategic Panel Member<\/em><\/td><\/tr><tr><td>10.50<\/td><td><strong>Expert view<\/strong><br><em>Ian Cameron, Director of Customer Service and Innovation, UK Power Networks<\/em><\/td><\/tr><tr><td>11.00<\/td><td><strong>Discussion with MEUC members<\/strong><br><em>Facilitated by the Chair<\/em><\/td><\/tr><tr><td><\/td><td>Session:&nbsp;<strong>Water Efficiency<\/strong><\/td><\/tr><tr><td>11.15<\/td><td><strong>Water Efficiency \u2013 why is this a Panel priority and how can we get there?<\/strong><br><em>Session Chair: James Cleave, Strategic Panel Retail Member<\/em><\/td><\/tr><tr><td>11.20<\/td><td><strong>Expert view<\/strong><br><em>Steve Arthur, Director of Water Demand, Skewb<\/em><\/td><\/tr><tr><td>11.30<\/td><td><strong>Discussion with MEUC members<\/strong><br><em>Facilitated by the Chair<\/em><\/td><\/tr><tr><td><\/td><td>Session:&nbsp;<strong>Creating value and a flourishing market<\/strong><\/td><\/tr><tr><td>11.45<\/td><td><strong>Creating value \u2013 why is this a Panel priority and how can we get there?<\/strong><br><em>Session Chair: Paul Smith, Independent Strategic Panel Member<\/em><\/td><\/tr><tr><td>11.50<\/td><td><strong>Expert View<\/strong><br><em>Oli Shelley, Head of Operations, Wave Utilities<\/em><\/td><\/tr><tr><td>12.00<\/td><td><strong>Discussion with MEUC members<\/strong><br><em>Facilitated by the Chair<\/em><\/td><\/tr><tr><td>12.15<\/td><td><strong>Final Thoughts<\/strong><br><em>Karma Loveday, Water Advisor, MEUC<\/em><\/td><\/tr><tr><td><\/td><td><strong>Close<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>A slide pack of the presentations can be viewed <a href=\"https:\/\/library.meucnetwork.co.uk\/presentations\/June23waterusers.pdf\">here<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Wed 14 June (10.30 \u2013 12.30)Online&nbsp;Webinar The first online meeting of a new MEUC group that will enable Members to share experiences, raise issues and identify priorities. This group will engage with the Strategic Panel \u2013 a senior body comprising Defra, Ofwat, MOSL, wholesaler and retailer representatives and independents. Agenda 10.30 Welcome and IntroductionKarma Loveday,<\/p>\n<div><a class=\"btn-filled btn\" href=\"https:\/\/meucnetwork.co.uk\/resources\/presentations\/meucs-major-water-users-ideas-exchange-webinar\/\" title=\"Major Water Users\u2019 Ideas Exchange\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":3198,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-templates\/resources-page.php","format":"standard","meta":[],"categories":[1649,6,77],"tags":[572,65,40],"jetpack_featured_media_url":"https:\/\/meucnetwork.co.uk\/resources\/wp-content\/uploads\/sites\/3\/2023\/06\/WIEwebsite.jpg","_links":{"self":[{"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/posts\/3273"}],"collection":[{"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/comments?post=3273"}],"version-history":[{"count":4,"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/posts\/3273\/revisions"}],"predecessor-version":[{"id":3424,"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/posts\/3273\/revisions\/3424"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/media\/3198"}],"wp:attachment":[{"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/media?parent=3273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/categories?post=3273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meucnetwork.co.uk\/resources\/wp-json\/wp\/v2\/tags?post=3273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}